WeWeLink Privacy Policy

Effective Date: 22nd July 2024

Tentec Sdn Bhd ("WeWeLink") is committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 of Malaysia. This Privacy Policy outlines how we collect, use, process, maintain, and disclose your personal data when you access our website, register and use our web-based applications, mobile applications, and other online products and services ("Services").

1. Data Collection

WeWeLink collects the following personal data:

• Name
• Email address
• Phone number
• Location data

We do not collect payment information as payments are processed through a third-party payment gateway.

2. Data Usage

We use the collected data for the following purposes:

• To provide our services
• For marketing purposes
• To improve user experience

3. Data Sharing

We share user data with the following parties:

• Delivery Service Providers: We share your name, location, phone number, and email address with delivery service providers (e.g., GrabExpress, Lalamove, Pandago) to facilitate the delivery process.
• Marketing Partners: We may share your data with our marketing partners to enhance our marketing efforts.

4. Data Security

We take reasonable measures to protect your data, including:

• Using encryption to protect data during transmission
• Storing data on secure servers with access controls
• Regularly reviewing our data security practices to address vulnerabilities

5. User Rights

Users have the right to:

• Access their data
• Update their data
• Delete their data
• Object to data processing
• Withdraw consent

To exercise these rights, please contact us at contact.wewelink@gmail.com.

6. Cookies and Tracking

We use cookies and other tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Necessary for the website to function
• Analytical Cookies: To analyze website usage and improve performance
• Marketing Cookies: To provide personalized advertisements

You can manage your cookie preferences through your browser settings.

7. Policy Changes

This Privacy Policy is new. Users are advised to check our website frequently for updates. Any changes to this policy will be posted on our website, and the effective date will be updated accordingly.

8. Contact Information

For privacy-related inquiries, please email us at contact.wewelink@gmail.com.

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This Privacy Policy applies to anyone who uses our Services to register as a customer for delivery services that we offer ("Users"). By using our Services, you agree to the collection, use, and sharing of your data in accordance with this Privacy Policy.